Shipping & Returns
Everything you need to know about getting your order — and sending it back, if you ever need to.
At a Glance
| Region | Timeframe | COD | RTO |
|---|---|---|---|
| Domestic (PAN India) | 4–6 working days | Available | As per courier partner policy |
| International | Case-by-case — contact us | Not available | Not applicable |
Returns & Refunds
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We require an unpacking/unboxing video as proof for all damage or defect claims — without this video, we're unable to process a replacement.
Non-Returnable Items
Sale items and gift cards cannot be returned. Please get in touch if you have questions about a specific item.
Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, place a new order for the item you'd like instead.
Refund Timeline
We'll notify you once we've received and inspected your return. If approved, you'll be automatically refunded to your original payment method within 10 business days.